Deploying an enterprise CRM solution requires experience and expertise, along with a thorough understanding of the key elements in a successful implementation. From beginning to end, Swimfish is there to help ensure your success.
By developing a carefully orchestrated plan, resources are optimized, deployments are streamlined and your organization can begin to immediately profit from its Relationship Intelligence.
Your Swimfish team has one primary goal -- to make your deployment a success. Swimfish has certified professional consultants to work with you to help increase the business value you derive from CRM.
With Swimfish, you can select from a comprehensive set of business, technical, and project management capabilities to support your CRM deployment, including:
- Industry knowledge and best practices
- Implementation and post implementation configuration services and support
- Technical support (hardware, software, system administration, hosting)
- Project support
- Data conversions
- Integration with other systems
- Customization of functionality, interfaces, process/workflow
- Training and cultural change management
- Report development and analytics
- User support
The Swimfish 4D Implementation Methodology places a premium on leadership, project planning, data value and ongoing processes to ensure long-term success. Training, essential to the adoption and usage of any new process, is integrated into the entire process to ensure each user understands how to leverage the system to enhance their productivity. To further support your business, we can provide end-user support, troubleshooting to fix problems with your application environment and assistance with application strategy and report development.
