Deploying InterAction requires experience and expertise, along with a thorough understanding of the key elements in a successful implementation. By developing a carefully orchestrated plan, resources are optimized, deployments are streamlined and your organization can begin to immediately profit from its Relationship Intelligence.
Your Swimfish team has one primary goal -- to make your deployment a success. Swimfish has InterAction-certified professional consultants to work with you to help increase the business value you derive from CRM.
With Swimfish, you can select from a comprehensive set of business, technical, and project management capabilities to support your InterAction deployment, including:
- Industry knowledge and best practices
- Implementation configuration services and support
- Technical support (hardware, system administration, hosting)
- Project support
- Data conversions
- Integration with other systems
- Customization of functionality, interfaces, process/workflow
- Training and cultural change management
- Report development and analytics
- User support
The Swimfish 4D Implementation Methodology places a premium on leadership, project
planning, data value and ongoing processes to ensure long-term success. Training, essential to the adoption and usage of any new process, is integrated
into the entire process to ensure each user understands how to leverage the system
to enhance their productivity. To further support your business, we can provide end-user support, troubleshooting to fix problems with
your application environment and assistance with application strategy and report
development.
Implementing InterAction for less than 20 users? Check out our fast and affordable QuickStart implementation.
