Our focus is on your business.
A law firm's most valuable assets are the relationships it nurtures with clients and contacts. Successful law firms know this. That's why nearly 300 law firms of all sizes, including over 60% of the AmLaw 100 and 30% of the top U.K. firms choose LexisNexis Interface Software's InterAction®. And Swimfish is the only company that provides InterAction On Demand – InterAction software as a hosted service.
InterAction On Demand centralizes a firm's collective knowledge, wisdom and experience about clients and contacts, and makes it available to all authorized users — from attorneys and marketing professionals to administrators and secretaries. Every client interaction becomes an opportunity to market additional services, provide better client service, or simply reinforce a relationship.
And with "ethical wall" security, InterAction On Demand protects confidential information — whether it's the entire relationship, or specific information such as private phone numbers or notes from a privileged conversation.
InterAction On Demand addresses the needs of everyone in the firm:
- Lawyers have the information they need to focus on client retention and satisfaction
- Marketing partners and marketing teams can work together to more efficiently manage the firm's new business development efforts
- IT managers have a dependable, easy-to-deploy solution that can integrate with other key applications
- Administrative personnel have an easy-to-use interface that enables easy data entry and maintenance, and most importantly, saves time
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